It is only through a thorough knowledge of formal and informal practices and processes around the world that a successful meeting can be managed.  For over 25 years, United Incentives has developed those processes and shared our best practices with others in the industry to assure the highest levels of service.  We incorporate our clients' corporate culture in our events with an eye towards providing the most positive moments of impression.

Whether it is arranging guest speakers like John Kenneth Galbraith and celebrities like Bill Cosby, or developing Community Service Giveback activities, we integrate the content with your business mission to insure complete engagement with your audience. 

• Dedicated United Incentives Program Operations Manager, Air Transportation Manager and Program Coordinator.
• Complete Sourcing and Site Selection of Destinations, Hotels, Resorts and Event Venues.
• Procurement and Contract Negotiation for Hotels & Resorts, Guestroom Blocks, Meeting Space, Audio Visual Equipment, Banquet Menus, Airlines, Destination Management Companies, Events, Tours, Activities, Entertainment, Gifts. 
• Custom Designed Program Website acts as a travel reference guide for information on the destination, language, culture, hotel, air travel, ground transportation, tours, events and all program components.
• In-House Air Transportation Team.  Our air transportation managers take your guests by the hand and lead them through the travel air reservation and travel process. They will customize travel itineraries for individual program extension anywhere in the world including hotel accommodations and rail tickets. As your guests depart from their hometowns, our managers employ a proactive flight following procedure. They check reports on airports that are experiencing delays and cancellations.  In the case of a cancelled flight or delay causing a missed connection, they become a liaison between the airlines and your guests, finding the best possible options including alternate air itineraries and or forced hotel accommodations.
• Online Attendee Registration via a fully integrated, secure system that is customized to your program content and branding. It provides direct online booking capabilities, personalized automatic registration confirmations via email, attendee profile management and real time reporting.
• "Program Headquarters" Customer Service Desk and toll free 800 lines.
• Final travel documents mailing include luggage tags & travel wallets, hotel, resort or cruise arrangements, electronic ticket confirmation number, flight itinerary, current travel regulations, passports, and visas.                                                                        
  

• United Incentives account operations manager and professional, experienced Trip Directors
• Pre-con meetings with all hotel department heads and ancillary suppliers
• Arrival and departure ground transportation
• Arrivals check-in
• Hospitality Desk - distribution of welcome kits, optional activity and tour reservation assistance, dinner reservation assistance
• Group dinner functions
• Off-site theme events and entertainment
• General sessions, meetings and breakouts
• Shipping and receiving
• Daily program and event communication
• Program signage
• Daily reconciliation with hotel accounting dept                  
  

• Client debriefing 
• Review of supplier billing
• Submittal of itemized final budget
• Cost savings report
• VAT reclaim assistance
• Attendee delightification surveys