To provide a clearer picture of the broad positive impact incentive travel programs have both on participants and on those tangentially involved in an incentive travel program, the Incentive Research Foundation (IRF) undertook an in-depth analysis of one company’s successful, long standing use of incentive travel as a motivational tool.

A study of the financial implications of engaged and disengaged employees. The estimated cost of employee disengagement in the US is estimated at $350 Billion dollars per year. Evidence of the economic impact of employee engagement is presented through previous research findings and current case studies on this topic. Use this study to 1) describe the term engagement and 2) develop a methodlogy to convert disengagement into a financial loss.

A study of the value of Employee Recognition to the bottom line of a business.Increased employee engagement has a dramatic positive effect on improving job performance and capturing business value. Previous studies conducted by Gallup, Watson-Wyatt and Towers Perrin are reviewed in addition to three case studies that were conducted at companies utilizing employee recognition. Use this study to show how recongition is a cost effecitve elelment of the Total Reward System of an organization, and how recognition is being applied in several organizations.

A case study utilizing a financial model demonstrates how to create measures of incentive ROI that extend beyond sales growth. Use this study to broaden your perspective beyond just "sales" incentives, to inculde the entire value chain. Also, this study gives you an example of the possible negative impact of sales incentives if not considered as a part of the total business result.

A series of cases involving companies that implemented sales incentive programs are explored to measure the ROI of sales incentives in different sales environments. It is the aspect of causality borne from stringent application of the scientific method that makes this report on ROI measurement unique. Use this study to guide your development of a process to measure the ROI of an incentive program.

A study of the incentive travel industry during periods of strong economic fluctuation.This special report analyzes the business strategies and plans of practitioners in the incentive travel industry during periods of strong economic fluctuation. Use this study as a reference for how organziations in the incentive industry need to adjust to economic downturns.

 

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Researchers surveyed executives responsible for designing incentive programs, as well as program winners, to provide a vivid picture of incentive travel program effectiveness. The study addresses both tangible (sales, market share) and soft (morale, customer loyalty) business goals. Researchers developed a Program Measures ROI template to provide users with an easily applicable tool to calculate financial and program impact as a result of the incentive campaign. Use this study to develop your program assessment approach for an incentive travel program.

The paper represents a study on employee motivation and performance in the hospitality industry. It determines the value of motivation in the hospitality industry for reducing employee turnover. The study shows the link between employee motivation and turnover in the hospitality industry. Use this study to show the connection between incentive programs and reduced turnover.

Through the development of 10 measurement models, covering such diverse non-sales positions as engineers, nurses, and teachers, this study demonstrates the ability to improve productivity and quality throughout the workplace. These examples of 10 non-sales positions such as Accounting, Nursing, Engineering, Teachers and Customer Service, can be adapted for any non-sales position. Use this study as a guide in developing employee incentive measures and rule structures.